Frequently asked questions
Are you insured?
Yes! A&E Pristine Cleaning is fully insured, so yoy can have peace of mind knowing your property is protected while we work.
How do I prepare my space for cleaning?
For most properties, keep pathways clear so we can work safely.
Residential homes: We work around toys, personal items, and clutter, but putting smaller items away helps us clean more thoroughly.
Airbnb, Commercial, or Post-Construction: Removing personal belongings or large debris helps us clean faster and more efficiently.
What areas do you serve?
A&E Pristine Cleaning proudly serves San Antonio, Tx and surrounding areas.
How do I request a Quote?
You can fill out our online estimate form or call/text us directly for a free consultation.
What types of properties do you service?
We provide cleaning services for residential homes, Airbnb properties, real estate listings, offices, commercial spaces, and post-construction projects in San Antonio, TX.
Do you offer one-time or recurring cleaning?
Yes. We offer both one-time services, such as deep cleaning or post-construction cleaning, and recurring commercial or Airbnb services.
What is your cancellation or rescheduling policy?
We understand plans change! Please give at least 24 hours' notice if you need to cancel or reschedule your cleaning. This allows us to adjust our schedule and accommodate other clients.
How do you ensure high cleaning standards?
We take pride in every cleaning, following a detailed checklist to ensure every corner is spotless. We tailor our approach to each home, Airbnb, commercial, or post-construction space to meet your exact standards.